GDPRPrivacy policy

This privacy policy will explain how our company uses the personal data we collect from you when you use our website.

When we collect your personal data or when you share it with us, we use it in accordance with this Policy. ‘Personal data’ are pieces of information that can be used to identify you directly (eg. your name) or indirectly (eg. through pseudonyms such as a unique identification number). In other words, personal information includes information such as email address/home address/mobile phone number, usernames, profile pictures, personal preferences and shopping habits, user-generated content, financial information and information about well-being. They can also include numeric identifiers such as computer IP address, mobile phone MAC address, or cookies.

WHAT DATA DO WE COLLECT AND HOW DO WE USE IT?

We collect and receive information through our websites (for example, we use cookies to understand how you use our website.

How and why can we use your information?

Conducting analysis and collecting statistical data.

We use cookies for the following purposes: to ensure the proper operation of the website: correct display of content; personalization interfaces such as language selection; device parameters, including resolution screens, etc.; to collect statistics: for avoiding saving the same visitor twice.

To display ads and content on social media. To customize services: for the custom display of sites/applications such as shopping cart memory, login information or languages, cookies to customize user interfaces (i.e., device parameters, including screen resolution, font, etc.). To allow content to be shared on social media (share buttons for viewing the page).

What is the legal basis for the use of your personal data?

Legitimate interest: to create promotional content, understanding their effectiveness, and provide you with an important experience; to help us better understand your needs and expectations, and thus improve our services, products and brands.

Who can access your personal information?

In addition to the processing manager, access to personal data may be held by third parties who assist us in providing technical support such as platform or hosting providers, database support and maintenance, as well as software and applications that may contain your data (such services sometimes involve permitted access to your data in order to perform the necessary tasks).

If you use the content on our social media or in applications, a cookie from those networks and applications may be stored on your device. We recommend that you read the Cookies Policy of the listed social media for more information. We do not offer or sell your personal information.

The place where we store your personal information

The data collected are stored and processed within the European Economic Area (“EEA”).

How long do we store your personal information?

We only store your personal information for as long as we need it for exactly the purposes for which we store it in the first place, in order to meet your needs or legal obligations. To determine the retention period, we are guided by the following criteria: if you contact us with an inquiry, we store your personal information for the period necessary to process the inquiry; if you have agreed to direct marketing, we store your personal information until you unsubscribe or request that you unsubscribe. When cookies are stored on your computer, we store them as they serve a purpose (e.g. for the duration of the cookie basket session or cookie ID) or for the duration specified in local regulations and guidelines; we may retain some of your personal information for the purpose of fulfiling your legal and regulatory obligations, as well as for the purpose of managing your rights (for example, accomplishing rights in the courts) or collecting statistics and keeping records. When we no longer need your personal information, we remove it from the system and archives or turn it into anonymous data so that we can no longer identify you.

Links to third-party sites and login via social media

Our website may contain links to other websites. If you visit any of these sites through links, please note that these sites have their own privacy policies and that we are neither authorized nor responsible for them. Please read the policies before submitting personal information to these sites. We can also offer you the opportunity to apply via social media. If you sign up through social media, please note that you share profile information with us depending on your social media platform settings. Visit the social media platform that is in consideration and review the privacy policy to understand what personal information you share and use in this context.

If you have any questions or concerns about how we handle your personal information and how we use it, or would like to exercise the rights listed above, please contact us at experientia.zg@gmail.com

Experientia contact

ADDRESS
Nike Grškovića 60, Zagreb, Croatia

Our experts are members of professional organizations:

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